Privacy Policy
Effective Date: 14 July 2026
At The Feng Shui Institute ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, enrol in our courses, download our resources or communicate with us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name
- Email address
- Billing address
- Payment information (processed securely through third-party payment providers)
- Telephone number (if provided)
- Course enrolment details
- Any information you submit through contact forms, surveys or email correspondence
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide access to purchased courses and digital products
- Process payments
- Deliver downloadable resources
- Send course-related communications
- Respond to enquiries and customer support requests
- Improve our website, products and services
- Send marketing emails where you have opted in
- Comply with legal obligations
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
3. Payment Information
Payments are processed securely through trusted third-party payment providers. We do not store your full credit card details on our servers.
4. Email Communications
If you subscribe to our mailing list, download a free resource or purchase one of our products, we may send you educational content, updates, promotional offers and course information.
You can unsubscribe at any time using the link provided in every marketing email.
5. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Measure marketing performance
- Improve the user experience
You can disable cookies through your browser settings, although some features of the website may not function correctly.
6. Analytics
We may use analytics services, including Google Analytics, to understand how visitors use our website. These services collect anonymous usage information that helps us improve our content and user experience.
7. Third-Party Services
We may use trusted third-party providers to operate our business, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Course delivery platforms
- Analytics providers
These providers only receive the information necessary to perform their services and are required to protect your information.
8. Disclosure of Information
We do not sell, rent or trade your personal information.
We may disclose your information where required by law or where necessary to protect our legal rights.
9. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Access and Correction
You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate.
To make a request, please contact us using the details below.
11. International Visitors
If you access our website from outside Australia, you acknowledge that your information may be transferred to and processed in Australia or other countries where our service providers operate.
12. Children's Privacy
Our website and courses are intended for adults and are not directed towards children under 18 years of age. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:
The Feng Shui Institute
Email: [email protected]
Website: https://www.thefengshuiinstitute.com
Business Hours:
Monday to Friday
9:00 am – 4:00 pm (AEST)